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العربية 1. Cancellation Deadline
Cancellations must be made at least 12 hours before the scheduled transfer time. Cancellations made after this period are not eligible for refunds.
2. Refund Conditions
- Full refunds are available for cancellations made on time.
- No refund will be issued for late cancellations.
- If the service cannot be provided by Georgian Transfer, a full refund will be issued.
3. Refund Process
- Refund requests must be submitted to info@georgiantransfer.com.
- Refunds are processed through the same payment method used for the booking.
- Processing time usually takes between 3–10 business days, depending on your payment provider.
4. Exceptions
No refunds will be issued in the following cases:
- No-show (the passenger is not present at the pickup time and location).
- Incorrect or incomplete booking information provided by the passenger.
- Cancellations caused by the passenger's own fault.
5. Force Majeure
Georgian Transfer is not liable for non-performance caused by force majeure events such as natural disasters, war, strikes, epidemics, government actions, or major infrastructure disruptions. Whenever possible, we will provide alternative solutions.
6. Contact
For questions regarding our refund policy, please contact us:
Email: info@georgiantransfer.com
Phone: +995 577 67 34 00
Have Questions About Refunds?
If you have any questions about this Refund Policy, please feel free to contact us.
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