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Frequently asked questions
Can I travel to Mestia in winter?
Requests can be assessed in winter, but snow and restrictions may affect the road and vehicle choice. Confirm conditions for your exact date; no year-round guarantee of uninterrupted access is made.
How long should I allow?
Reserve a substantial part of the day and avoid a tight same-day connection. We agree an estimated schedule once the date, addresses and stops are known; mountain traffic and weather can change it.
Is the price per passenger or per vehicle?
The agreed transfer quote is for the vehicle and itinerary specified in your confirmation. Tell us your passenger and luggage numbers so we can quote the right class.
Can I request a child seat or photo stops?
Yes. Request child seats, luggage space and stops before confirmation. Availability and any additional charge are agreed in advance.
Can I book from Tbilisi Airport?
Yes, ask for an airport pickup and provide your flight number. Airport pickup is a separate itinerary and may have a different price from a city pickup.
Does paying the remaining balance in cash remove the deposit?
No. A 23% advance payment and confirmation are still required before a vehicle is allocated.
What happens if the mountain road closes?
Contact us before departure. We will review whether the trip can operate and discuss available alternatives. Changes and refunds follow the published terms; a road reopening cannot be guaranteed.
Can I add a return transfer or a local excursion?
Yes, request these separately with the date and destination. A one-way transfer does not automatically include sightseeing, waiting days or a return journey.